Salon Policies

 

Deposits +

When booking your appointment, you will be asked to place a deposit for your service. This deposit will be applied to your total fee that is due the same day of your appointment. Deposits are NON-REFUNDABLE and NON-TRANSFERABLE.

Consultations +

Consults are $50 and require an appointment. A $25 NON-REFUNDABLE deposit is required for consultations. The remaining balance of $25 will be due at the consultation appointment.

Late Policy +

Appointments will be CANCELLED and no refunds will be given if the client is more than 15 minutes late to their appointment. Artist take multiple clients a day and need the full amount of time for each appointment. You may schedule a new appointment, but will need to place another deposit.

Cancelation & No Show +

Any appointments cancelled within one week of appointment date will not be able to transfer deposit to a later date and deposits will be forfeited. Same day cancellations or NO SHOW will be charged for the price of the FULL SERVICE. Please understand that our artists are very busy. We have set aside time for your appointment and without proper notice we will not be able to find a replacement for your appointment time.

*All semi-permanent tattoo procedure deposits are non-refundable.

Rescheduling +

Rescheduling appointments will only be possible if the artist is given at least one week notice prior to your scheduled appointment. Due to limited appointment availability, we may not be able to reschedule your appointment until a much later date. Promotional rates may change if you reschedule your appointment to a later date. If you are rescheduling your TOUCH UP the rates will change depending on what time frame you schedule your new appointment (use price lists as reference). If you are rescheduling within one week of your appointment date you will not be able to transfer deposit to a later date and deposits will be forfeited. A new deposit will need to be made when rescheduling a future appointment if it is within a week of your scheduled appointment.

Guests +

Due to the nature of our detailed services, we kindly request that you arrive unaccompanied to your appointment. Please no friends, boyfriends, husbands, children, and/or pets allowed.

Touch-ups +

You are responsible for scheduling your first touch up. If you schedule the touch up after 12 weeks the touch up price will be $150. A deposit of $50 is required to book the touch up session.

Existing Brow Tattoos +

We are extremely selective when working over existing tattoos and other tattoo artists’ work. If you have had your eyebrows previously tattooed, we request that you email us clear photos of your brows for approval (Hello@EnchantedEyesinc.com) BEFORE your appointment booking. In addition to the photos in your email, please include the date of your last brow tattoo, and how many sessions you received.

IMPORTANT FOR ALL MICROBLADING CLIENTS: Microblading is a multiple-step appointment process. Healed results will vary with each individual client. NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and look their very best) following all Pre & Post Care Instructions are crucial! Pre-Care Instructions are designed to limit bleeding and skin sensitivities during the service. Excessing bleeding during the procedure can dilute and expel the pigment color and lead to poor results.